Offer

B-SAFE

Hotel Fariones

B-SAFE

Offer valid for stays

from 01 / 06 / 2020 to 31 / 12 / 2021

WE REALLY CARE ABOUT YOU

For PY Hotels and Resorts, taking care of our guests and our employees is and will be our main goal. That is why we have implemented new health and safety protocols 

 

TEST COVID

From 14 November 2020  (BOC 3996 of 29 October 2020), it is essential to present on arrival at the hotel a certificate that you have tested negative for active COVID-19 infection (max. 72 hours) and be recognized by the healthcare authorities of your country or the European Union.

As an exception, and if you state that you are willing to take a diagnostic test, we will provide you with details of the nearest authorized center and we will allow you to enter and stay for the minimum time required to get your results. You will not be able to leave your accommodation unit until the results are received. The Hotel reserves the right to deny access to any person who does not meet the previously described conditions.

- The certificate is compulsory for everyone over the age of six who wishes to stay at any tourist accommodation in Canary Islands.

- It must contain the date and time the test was taken, the identity of the individual taking it, the authorised centre responsible for verification, and the negative result.

- This certificate will not be required for visitors who show proof (in the form of their travel document) that they have been in Canary Islands for 15 days or for Canary Islands residents who declare that they have not left the archipelago in the 15 days prior to arriving at this establishment. Neither the residents or the visitors can have had any symptoms of COVID-19 during that time.

+INFO

 

OUR STAFF

All our staff will be specifically trained in hygiene standards

They will be protected at all times, having the necessary equipment to carry out their work with all the sanitary guarantees

 

NEW STANDARDS

Digitization of all hotel documents to ensure accessibility at any time

Pre-check in to devote the entire time for a personalized attention to the guest

Express Check out to make the hotel departure more comfortable

Paperless invoice shipping via e-mail

Online Guest Service to solve any doubts during the stay

24 hours private health care in the hotel / extra cost /

Possibility of the COVID test through a concerted medical center / extra cost /

Strict control and disinfection of all goods entering the hotel

Specific contingency plan to apply in COVID19 detection cases

Personal protection equipments available for the guests

 

ROOMS

Cleaning and disinfection of rooms with approved sanitary products, paying special attention to most used elements

Removing decorative and non-essential elements

Our service will be customized by the guest... luxury will be based on our service

Room will be cleaned when it is unoccupied

New amenities selection including hydroalcoholic gel

Linen washing will be carried out following the recommended time and temperature instructions to ensure disinfection

 

COMMON AREAS

Hydroalcoholic gel dispensers (mandatory use in all restaurants and bars)

New cleaning protocols to ensure disinfection of most used elements

Recommended routes of circulation and visual cues will be established to remember the social distance between people

Screens in areas where minimum safety distance cannot be guaranteed

 

POOLS AND SOLARIUMS

Separation between sunbeds to maintain the recommended safety distance

Daily disinfection of sunbeds, mats and solarium

Water quality control following strict protocols set by Health Department

 

ENTERTAINMENT

Implementation of new protocols to ensure hygiene and social distance

New ways to encourage our guests... equally entertaining!!

 

RESTAURANTES

Capacity control and table separation

Buffets assisted by our staff

Adequacy of opening hours

Digital menus

The washing of crockery, glassware and cutlery will be carried out under a protocol that ensures its hygiene and will be protected until handled by the guest

Restaurant booking via online or through our Guest Experience Center

 

DOWNLOAD THE PROGRAM

-

100 %